Discover the Magic of
the Snowy Mountains

1. Overview

At [Website Name], we strive to ensure customer satisfaction. Please read our cancellation and refund policy carefully. By using our services, you agree to these terms.

2. Cancellation Policy

2.1. Cancellations can be requested up to [Insert Timeframe] before the scheduled service or delivery.

2.2. To request a cancellation, please contact us at:

• Email: [Your Email Address]
• Phone: [Your Phone Number]

2.3. We reserve the right to refuse cancellations that do not meet the specified criteria.

3. Refund Policy

3.1. Refunds are only issued for cancellations made within the eligible period and are subject to the following conditions:

• The service or product has not yet been used or delivered.
• Refund requests are submitted within [Insert Timeframe] of purchase.

3.2. Approved refunds will be processed through Stripe to the original payment method.

*Please note: It may take 5-10 business days for the refund to reflect in your account, depending on your bank.

4. Payments via Stripe

All transactions on [Website Name] are securely processed through Stripe. Stripe ensures secure payment handling and PCI compliance.

For more details about Stripe’s policies, visit Stripe.com.

5. Non-Refundable Items

The following items or services are not eligible for refunds:

• Downloaded digital products.
• Services already rendered.
• Subscription fees after the renewal date.

6. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us:

• Email: [Your Email Address]
• Phone: [Your Phone Number]